Last updated: September 5, 2026
This Privacy Policy explains how CapHaven, operated by SAENZ FRANK, collects, uses, and protects information when you visit or make a purchase from this website.
Information we collect
We may collect contact and order information you provide, including your name, email, telephone number, billing and shipping address, products ordered, and messages sent to us. Payment providers process payment-card data; we do not store complete card numbers. We may also collect device, browser, IP address, cookie, and website-usage information needed for security, checkout, analytics, and site operation.
How we use information
We use information to process and deliver orders, provide customer support, handle returns and refunds, prevent fraud, maintain security, comply with legal obligations, and improve our store. Marketing email is sent only when you choose to subscribe, and you may unsubscribe at any time.
Service providers and disclosure
We share only the information reasonably required with service providers that support hosting, payments, fraud prevention, analytics, email, order fulfillment, and delivery. We may disclose information when required by law or to protect customers, our rights, and the security of the store. We do not sell personal information for money.
Cookies
Cookies and similar technologies keep the cart and checkout working, remember preferences, help protect the site, and measure performance. Browser settings may block cookies, but essential shopping functions may then be unavailable.
Retention and security
We retain records only as long as reasonably necessary for orders, support, fraud prevention, tax, accounting, and legal requirements. We use reasonable administrative and technical safeguards, but no online transmission or storage system is completely secure.
Your choices and rights
Depending on where you live, you may request access, correction, deletion, or a copy of personal information, and may object to or restrict certain uses. We may need to verify your identity and may retain information where legally required.
Contact us
Privacy requests may be sent to a01082865568@gmail.com or mailed to 1704 N 120TH DR, AVONDALE, AZ 85392-3014, United States.